I would start by having a conversation with the student and see if there is something going on that could explain the incomplete homework. Sometimes they need more help, more time, more motivation, or they just have some other things they are dealing with that are getting in the way that may or may not be valid excuses.
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It's important to find out why the student did not complete the homework and then create a plan to remove that barrier. For example, the student may say that he/she didn't have a computer to log on and take an online assessment - could he/she come in early and use your computer? get a paper/pencil copy? If it's a time management problem, create a plan for the student... also, it may help to read Lost at School by Ross Greene to help address the executive functions that kids need to succeed with schoolwork and homework. Some kids need to learn skills to be able to finish homework successfully, and they are not always the academic kind.
give them another chance to finish it
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